Shipping Policy

We know you want your items...and trust us! Macy Kate Boutique is worth the wait! Here's a quick breakdown of our Shipping Policy. 

Custom Pieces (Typically our Friday night release)
If you created your piece, this is considered custom. ALL custom pieces have a 6-8 week turn around time. WHY!? Because each piece is made to order. We are literally creating, cutting, and sewing your perfect creations! Sometimes we are able to send it out sooner, but for the sake of not being disappointed...please plan on the 6-8 week TAT.  

MKB Marketplace / Auctions / RTS Events (Already made, no customizations) 
These are already created and ready to be yours! These items will ship within 3-5 business days! Yay! 

Shipping Rates
Our shipping costs are calculated by weight and will appear on the check out page. Please know that we have no control over shipping rates. We are able to ship internationally, and again these rates will appear on the check out page. 

Shipping Insurance
We are not responsible for packages once they have been scanned into the post office. We do offer insurance from Route. Route is automatically added to each order, and you have to manually unselect this option.
Route covers lost packages, insanely delayed packages, and packages that were scanned as delivered but did not arrive.